Difference between "Create new promotion" and "Use existing promotion"

Many of our customers misunderstood these two “promotion types” above. Basically, they are a little bit different

An Phan

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This is how the offer looks like

Create New Promotion

With this option, our app will automatically create a promotion through an automatically create discount API of BigCommerce

When using “Create new promotion”, the offer product is checked out with the discounted price

Use Existing Promotion

The promotion is taken from BigCommerce Promotion Manager, the percentage/amount that you input is just for display on the offer. With this option, if you don’t have any promotions on BigCommerce Promotion Manager, there won’t be any discount when your customer checkout the order

But when using “Use existing promotion” WITHOUT SETTING UP A PROMOTION ON BIGCOMMERCE, the offer product is checked out WITHOUT the discounted price

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